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Questions about insurance?
Insurance can be confusing. One of our most important jobs is to help educate North Carolinians about insurance-related issues or Medicare issues so you can make informed decisions for you and your family. If you have questions about insurance, we can help.
Call 855-408-1212 (toll free)
![Hurricane Florence](https://files.nc.gov/insurance/styles/_inline_extra_large_/public/images/2022-11/Consumer-LandingPage-Disaster3.png?VersionId=vvw1LeS6.xjDg8gYeO9jS9oDL8OhoIno&itok=ZkmvWAvr)
In a Disaster
North Carolina is at a high risk for a variety of natural disasters, including hurricanes, tornadoes, winter storms, floods, wildfires, earthquakes, and mudslides. The North Carolina Department of Insurance encourages proper planning so that citizens are in a better position to protect their families and to recover from a natural disaster.
How Do I...
- Assistance or File a Complaint
- Health Insurance Claim Denied?
- Report Insurance Fraud
- Check Company License Status
- Check Agent License Status
- Locate a Lost Life Insurance Policy
- Download Our Mobile App
- Bulletins
- Become an Insurance Agent or Adjuster
- Find Licensing Actions
- File a Service of Legal Process with the Commissioner of Insurance
About Us
2024 Year to Date Savings and Recoveries to Consumers
Savings from Consumer Complaints, SHIIP and Smart NC
Recoveries from Lost Life Insurance Policies
Insurance Fraud Recoveries