About DOI
Do you have questions about insurance?
Call the North Carolina Department of Insurance toll-free at 855-408-1212 if you have questions about any kind of insurance. The Department of Insurance has trained experts who can answer questions about health, life, Medicare, homeowners, auto, disability, long-term care, dental, vision and other types of insurance coverage.
We can help you:
- Understand your insurance policy
- File a complaint or appeal with your insurance company
- Identify enrollment opportunities for health insurance coverage
- Locate a lost life insurance policy
- Find contact information for an insurance company
- Report suspected insurance fraud
- Check the license status of an insurance agent or insurance company