Medicare and Seniors' Health Insurance Information Program (SHIIP)
SHIIP counselors available in all 100 counties to answer Medicare questions
SHIIP counselors are not licensed insurance agents, and they do not sell or endorse any product, plan, or company. If you have questions about your specific plan, we encourage you to contact your insurance agent or the insurance company.
Find a local SHIIP counselor
Protect. Detect. Report
Fraud is on the rise causing increases in healthcare to increase. Watch these AARP Senior Medicare Patrol Program videos featuring our own Melinda Munden and Kevin Robertson to learn more about Medicare fraud and how you can help.
Watch now
September is Healthy Aging Month
Now is the time to focus your attention on the positive aspects of growing older.
Learn more about this month's health awareness
Extra Help Program
If you have to choose between buying groceries or paying your Medicare costs...
SHIIP may be able to helpThe Seniors' Health Insurance Information Program (SHIIP) counsels Medicare beneficiaries and caregivers about Medicare, Medicare supplements, Medicare Advantage, Medicare Part D, and long-term care insurance. The counselors on our toll-free line offer free and unbiased information regarding Medicare health care products. We also help people recognize and prevent Medicare billing errors and possible fraud and abuse through the NC Senior Medicare Patrol Program.
Making Sense of Medicare: How SHIIP Can Help
Celebrating 40 Years of Service | Honoring SHIIP Volunteer Alberta Pettaway
More
- Get Help Paying Your Medicare Costs
- Medicare Advantage-Medicare Health Plans (Part C)
- Medicare Prescription Drug Plan (Part D)
- Medicare Disability
- Employer Group Health Insurance for Retirees
- Search for a Counselor by County
- SHIIP Calendar
- Volunteers and Coordinator Log In
- Medigap Plans Company Names in North Carolina
- SHIIP Disclosure Form
2026 - Total Number of People Helped and Cost Savings to Consumers
People Helped
Cost Savings to Consumers
This material has been created or produced by NC SHIIP with financial assistance, in whole or part, through a grant from the Administration for Community Living.