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Questions about insurance?

Insurance can be confusing. One of our most important jobs is helping North Carolinians understand insurance, including auto, home, health, life and Medicare. Whether you have a question about your coverage, need help understanding your options or aren't sure where to start, we can help you make informed decisions for you and your family.

Call 855-408-1212 (toll free)

Insurance-related Questions

Medicare Questions


Insurance Questions? We’re Here to Help

2026 Total Savings and Recoveries to Consumers

$0M

Savings from Consumer Complaints, SHIIP and Smart NC

$0M

Recoveries from Lost Life Insurance Policies

$0M

Insurance Fraud Recoveries

Making Sense of Medicare: How SHIIP Can Help

When Your Health Insurance Says No: Smart NC Can Help