DOI Mobile App
Get started:
NCDOI is here to help you and we’re making it as easy as possible. Our mobile app is designed to help insurance agents and bail bondsmen with a variety of their daily functions and if your a consumer you can get Medicare help, file a medical appeal or even file a complaint. To download the app, click the button below or simply scan the QR code with your smartphone camera.
![My DOi QR Code](https://files.nc.gov/insurance/styles/inline_medium/public/images/2022-09/My%20DOi%20QR%20Code_1.png?VersionId=uegOPoaTd2_GTsBaM0l_OxigeMnA1sRK&itok=JLG8ulZo)
![My DOi Home Screen](https://files.nc.gov/insurance/styles/inline_medium/public/images/2022-09/My%20DOi%20for%20Web_Home.png?VersionId=SeyER2lRzbkuAsrZcOvwxsKu0_DGCOvt&itok=1uQsg8vN)
![A photo of the "Consumers" section inside the MyDOI mobile app, on a white smart phone.](https://files.nc.gov/insurance/styles/inline_medium/public/images/2022-09/My%20DOi%20for%20Web_Consumer_noshadow.png?VersionId=F5hnXaKey.HOnRFWhY7Wa4NyHuyX6H3Q&itok=qchGuh0C)
Consumers can...
- File a complaint
- File a medical appeal
- Request an external review
- Get Medicare help from a SHIIP counselor in your area
Agents can...
- See continuing education transcript
- Look up continuing education courses
- See continuing education providers
- Look up National Producer Number (NPN)
- Get a contact number and email address for the Agent Services Division
- Receive important agent notifications from the Department of Insurance
![My DOI Agent Screenshot](https://files.nc.gov/insurance/styles/inline_medium/public/images/2022-09/My%20DOi%20for%20Web_Agents_noshadow.png?VersionId=GBZkoX0Oi5sIFoKaRxfKoEZwwmtSOvof&itok=oAZod2AN)
![A photo of the "Bail Bondsmen section inside the MyDOI mobile app, on a white smart phone.](https://files.nc.gov/insurance/styles/inline_medium/public/images/2022-09/My%20DOi%20for%20Web_BBRD_noshadow.png?VersionId=kYeVF_a1mJZveE_MmGkcrP_knvkGFivT&itok=8HglE45a)
Bail Bondsmen can...
- Look up a bail bondsman based on NPN # and last name
- Scan the QR code on the new bail bondsman badges which will render their status and picture
- Bail bondsman can submit their license photo using the camera on their mobile device