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Commissioner of Insurance Mike Causey
Commissioner Mike Causey’s goal as commissioner is to fight for more competition in the industry and to combat insurance fraud to drive rates lower for the North Carolina consumer.
Learn more about Commissioner Causey
Hurricane Helene Response and Recovery
DOI is coordinating with law enforcement agencies, emergency management, fire departments, rescue squads, charities, churches and civic groups to do everything we can at the state and local level to assist the victims. DOI Consumer Assistance will be on the ground for the next three weeks to help with insurance claims and other needs.
Stay informed
NC Catastrophe Adjuster Certification
This catastrophic course will familiarize adjusters with North Carolina key issues and challenges that may affect coverage and how to address them to achieve the best coverage solution for the North Carolina consumers.
Register and take the course
Questions about insurance?
Insurance can be confusing. One of our most important jobs is to help educate North Carolinians about insurance-related issues or Medicare issues so you can make informed decisions for you and your family. If you have questions about insurance, we can help.
Call 855-408-1212 (toll free)
In a Disaster
North Carolina is at a high risk for a variety of natural disasters, including hurricanes, tornadoes, winter storms, floods, wildfires, earthquakes, and mudslides. The North Carolina Department of Insurance encourages proper planning so that citizens are in a better position to protect their families and to recover from a natural disaster.
How Do I...
- Assistance or File a Complaint
- Health Insurance Claim Denied?
- Report Insurance Fraud
- Check Company License Status
- Check Agent License Status
- Locate a Lost Life Insurance Policy
- Download Our Mobile App
- Bulletins
- Become an Insurance Agent or Adjuster
- Find Licensing Actions
- File a Service of Legal Process with the Commissioner of Insurance
About Us
2024 Year to Date Savings and Recoveries to Consumers
Savings from Consumer Complaints, SHIIP and Smart NC
Recoveries from Lost Life Insurance Policies
Insurance Fraud Recoveries